INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, we ensure that the product you receive matches the images shown on our website. However, slight variations may occur due to differences in lighting, screen resolution, or manufacturing updates.

Where can I view my sales receipt?

Once your order is placed, you will receive a confirmation email with your receipt. You can also find your receipt in the My Account section under Order History when logged into your account.

How can I return an item?

If you are not satisfied with your purchase, please refer to our Return Policy for detailed instructions. Typically, you can initiate a return by contacting our support team within the return period. The item must be in its original condition and packaging.

Will you restock items indicated as “out of stock?”

Some products may be restocked based on demand and availability. You can sign up for restock notifications on the product page or contact our support team for updates.

Where can I ship my order?

We currently ship to USA, Canada, UK, Australia, EU, Russia and Brazil. Please check our Shipping Policy for more details on delivery locations, estimated times, and shipping costs.

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